Refund Policy & Cancellation
ALL
MATERIALS RETURNED will be charged a 25% re-stocking fee and any cost
incurred by Vida Mentor Alliance for shipping the order to you.
You will be responsible for arranging return shipping and any return
fees that may occur.
Our cancellation or return policy will be valid for 15 days after your
order is processed. You have to obtain a cancellation number by calling
our TOLL FREE NUMBER:
866-999-2329
Any returns without the cancellation number will be refused.
Any discounts or sale offers made at time
of sale must be repaid and deducted from any refund issued. Refunds will be
issued in the form use for payment minus the fees and cost incurred to process
such sales.
Replacements and Damages:
Please be aware that at the time of receiving your order you or any person
signing for you must check for damages or missing items. Check your shipment
for anything suspicious, such as rounded corners, dents or gouges. If
no damages are noted on the Vida Mentor Alliance cannot be held responsible
for any damages or shortages that occur.
In cases where there is no obvious damages on the outside of the packaging.
If you accept the shipment and sign for no damages or shortages, later
discovering that there indeed are damages or shortages hidden from view,
you must contact the delivering company within 48 hours of delivery to
report it. Vida Mentor Alliance will not file any claims on your behalf
after 7 days.
Once the product is installed no claims of damages can be filed. Installation
of the product is considered acceptance of product.
We can be reached TOLL FREE at 866-999-2329 or E-Mail
Us .
